Shipping policy

Shipping Policy – Shop The Aura

Last Updated: June 2026

Thank you for shopping with Shop The Aura. We strive to deliver your orders in a timely and efficient manner.

Shipping Charges

Free shipping is available on all orders with a total order value of ₹2,400 or above.

A flat shipping fee of ₹200 will be charged on orders below ₹2,400.

Order Processing

Orders are typically processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

Estimated delivery timelines are as follows:

Metro cities: 2–5 business days

Non-metro cities and remote locations: 4–8 business days

Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or regional restrictions.

Order Tracking

Once your order has been dispatched, you will receive a confirmation message/email containing the tracking details to monitor the status of your shipment.

Incorrect Shipping Information

Please ensure that the shipping address and contact details provided at checkout are accurate. Shop The Aura will not be responsible for delays or non-delivery resulting from incorrect or incomplete information provided by the customer.

Damaged or Lost Packages

If you receive a damaged package or if your order is marked as delivered but has not been received, don't hesitate to get in touch with our customer support team within 48 hours of delivery notification so that we can investigate the issue with our shipping partners.

Contact Us

For any shipping-related queries, don't hesitate to get in touch with us through our customer support channels, and we will be happy to assist you.

By placing an order with Shop The Aura, you agree to the terms outlined in this Shipping Policy.